Most businesses compare OHS providers on price alone. Yet the real value of the service shows on inspection day, after a workplace accident and in how employee health data is managed. A cheap service that exists only on paper is the most expensive option there is.
Ask the seven questions below during the quote meeting. The answers will tell you far more about service quality than any price list.
1. Is the Ministry authorization current?
OSGBs are authorized by the Ministry of Labor and Social Security. Verify the current authorization certificate and the İSG-KATİP registration before signing.
2. Does the specialist class match your hazard class?
A class A specialist is required for very hazardous workplaces, at least class B for hazardous and at least class C for low hazard. The transition rule that let lower-class specialists serve higher classes ended on December 31, 2024. Ask for the assigned specialist's certificate class in writing.
3. How does the visit schedule meet the minimum hours?
The minimum monthly time per employee is fixed. For the specialist it is 10 minutes in low hazard, 20 in hazardous and 40 in very hazardous workplaces. For the physician it is 5, 10 and 15 minutes. Ask how the proposed visit schedule reaches these totals. A provider that cannot show the calculation cannot plan the service either.
4. How are site visits documented?
A good OSGB documents every visit with a dated field report and tracks findings with owners and deadlines. Ask for a sample field report and an annual work plan.
5. Who delivers the trainings, and how?
Basic OHS training is 8 hours in low hazard, 12 in hazardous and 16 in very hazardous workplaces, repeated at set intervals. Clarify whether trainings are delivered face to face and how assessment and certification are handled.
6. Is there integration with health screenings?
Periodic examinations require tests. Buying the screening organization from a separate company means coordinating paperwork and calendars between two vendors. With an OSGB that has its own mobile screening infrastructure, the tests and the assignments come together in one contract with one point of contact.
7. Is the archive ready for inspection?
EK-2 forms, training records, the risk assessment and field reports must be kept per employee, in date order and instantly accessible. Searching for folders on inspection day costs you credibility before it costs you a fine.
If you would like to hear our own answers to these seven questions, reach us through the quote form. We will share the scope, the visit schedule and sample reports the same business day.